Privacy Policy
This policy explains in detail how your personal information is collected, processed, and stored on the bd8bd platform, and how your right to privacy is ensured.
Introduction and Purpose of This Policy
bd8bd is a safe and reliable online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how bd8bd collects your personal information, the purposes for which it is used, how long it is retained, and with whom — if anyone — it is shared.
This policy applies to bd8bd's website, applications, and related services. By registering an account or using our services on the platform, you agree to the terms of this privacy policy. Please read this policy carefully; if you have any questions, you are welcome to contact us.
bd8bd follows Bangladesh and international data protection standards. We use SSL encryption and believe in the principle of fair play. Ensuring the security of your information is our core commitment.
What Information We Collect
During account registration and verification, we may collect the following information:
- Full name
- Date of birth (for age verification)
- Mobile phone number
- Email address
- National ID card or passport details (as part of the KYC process)
- Address and location information
To process payments, we collect:
- bKash, Nagad, Rocket, or Upay account details
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Note: We do not store full payment card numbers or banking passwords.
Information automatically collected about your device and browsing activity:
- IP address
- Device type and operating system
- Browser type and version
- Cookies and tracking tokens
- Page visit times and session information
To improve your gaming experience and ensure responsible gaming, we collect:
- Betting history and results
- Preferred game categories
- Duration of activity on the platform
- Records of promotions and bonus usage
Purposes of Data Use
bd8bd uses your information only for legitimate and necessary purposes. Those purposes are described in detail below:
3.1 Account Management and Service Delivery
We use your information to create, manage, and verify your account; to ensure login security; to process deposits and withdrawals; and to manage bonuses and promotional offers.
3.2 Identity Verification and Security (KYC)
We are required to verify user identity for anti-money laundering (AML) and fraud prevention purposes. Government-issued ID information may be used in this process. Age verification is also carried out to prevent anyone under 21 from accessing the platform.
3.3 Customer Support
Your account information and communication history are used to resolve issues, handle complaints, and operate 24/7 live chat support.
3.4 Responsible Gaming
Your information helps us monitor gaming behavior to identify unusual or harmful patterns and to implement responsible gaming policies.
3.5 Service Improvement and Analytics
Statistical data is used to analyze user experience and improve platform performance, plan new games and features, and identify technical issues.
Sharing Information with Third Parties
bd8bd never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
- Identity verification agencies: Approved third-party verification bodies engaged in the KYC process.
- Technology service providers: Organizations that assist with server hosting, cybersecurity, and platform operations — all operating under strict confidentiality agreements.
- Legal obligations: In response to valid requests from courts or government authorities under Bangladesh law.
- Business changes: In the event of a merger or acquisition — though this privacy policy will continue to apply in such cases.
For any sharing of information with third parties beyond the cases listed above, we will obtain your explicit consent in advance.
Cookies and Tracking Technologies
bd8bd uses cookies and similar technologies to keep the platform running smoothly. The types of cookies and their purposes are described below:
5.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, carry out security checks, and save language preferences. Disabling these cookies may disrupt the proper operation of the site.
5.2 Functional Cookies
Used to remember user preferences and retain information from previous sessions. These cookies personalize your experience.
5.3 Analytical Cookies
Used to analyze site traffic, page visits, and user behavior. This information is stored in anonymized form and is used to improve the service.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may prevent you from using some features of the site.
Data Retention Period and Security
bd8bd retains your information only for as long as necessary. General guidelines:
- Active account data: for as long as the account remains active.
- Inactive account data: for a defined period after inactivity, in accordance with legal obligations.
- Financial transaction records: for the legally required period under financial regulations.
- KYC verification data: for a defined period even after account closure.
Once the applicable period has ended, data is securely deleted or anonymized.
bd8bd uses the following technologies and methods to protect your information:
- SSL encryption: All data transfers are encrypted.
- Firewall and anti-virus: Regularly updated software to protect servers.
- Access controls: Only authorized staff can access the information they need.
- Regular security audits: System security is reviewed on a regular basis.
- Two-factor authentication: An additional security option for your account.
Your Rights and Controls
As a bd8bd user, you have the following rights over your own information:
You can find out what information we have collected and stored about you.
You can request that incorrect or outdated information be corrected.
Where there is no legal obligation to retain it, you can request that certain information be deleted.
You can request a copy of your personal information.
In certain circumstances, you can request that the processing of your information be restricted.
You can withdraw your consent at any time — though prior processing will remain valid.
To exercise these rights, contact us at [email protected]. We will process your request within a reasonable timeframe. However, in some cases it may not be possible to fulfill a request in full due to legal obligations.
Protection of Minors' Information
bd8bd is a 21+ platform. We do not knowingly collect any personal information from minors (persons under the age of 21). Age is verified during the registration process, and no person under 21 may create an account on the platform.
If we become aware that a person has created an account by providing false age information, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has created an account by mistake, please contact us directly.
Third-Party Services and Integrations
The bd8bd platform may include content from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These third-party providers operate under their own privacy policies.
For payment processing, we work with mobile financial services such as bKash, Nagad, Rocket, and Upay. The privacy policies of these platforms may also apply during transactions. We are not responsible for third-party policies, but we work only with trusted partners.
Changes to the Privacy Policy
bd8bd may change or update this privacy policy from time to time. The policy may change due to service improvements, technological changes, legal obligations, or business changes.
For significant changes, we will notify users by email or through a notification on the platform. The latest policy will always be available on this page. If you continue using the platform after any changes, you will be considered to have accepted the new policy.
bd8bd will always strive to protect your privacy — that is our core commitment. We will ensure transparency with any changes.
Contact Us
If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
To submit any data-related request (view, correct, delete, or export):
- Send an email to [email protected] from your registered email address.
- Clearly state the type of request in your email.
- Additional information may be required to verify your identity.
- We will process your request as quickly as possible.